Terms and Conditions

All prices and charges are in Australian Dollars AUD

SHIPPING & DELIVERY
Orders will only be shipped to Australia and New Zealand

To recieve Free Shipping:

  • Enter the code “SALE100” at checkout to get free shipping for orders over $100 in Australia and NZ
  • Promo code must successfully be entered at time of order. Credit or refund will not be processed for orders submitted without the code.
Once you have placed your order, you will receive an email confirming your payment, and once your order has been shipped, you will receive another email. For most regions throughout Australia, your order will arrive to you within 3-7 working days, for more remote or rural locations it may take between 3-10 working days. We will aim to get your order out to you as soon as we can. For orders shipped to New Zealand please allow extra time for delivery.



RETURNS & EXCHANGES
All products sold by Sunshades Eyewear have a "safe arrival" warranty. This means that if the product is damaged during delivery, Sunshades Eyewear will replace or repair the product at our discretion and our cost. If Sunshades Eyewear have no further stock of the item and it cannot be repaired Sunshades will replace it with a similar product or offer you a full refund.

Unfortunately this is a sale website so we may refuse to give you a free repair, replacement or refund if :
• you simply changed your mind,
• you misused the product in any way that contributed to the problem,
• you asked for a service to be done in a certain way against the advice of the business or were unclear about what you wanted a problem with a service was completely outside of the business’ control.

This warranty does not detract from your statutory rights.

RESOLVING YOUR CONCERNS
Items purchased are to be for personal use and not for commercial purposes. Sunshades reserves the right to reject or cancel orders where we believe that any products may have been ordered for re-sale or for any other commercial purpose. If you have any concerns with, or do not understand, our Terms and Conditions we encourage you to contact us and we will make every endeavour to resolve your concerns.
Our contact details are below and we will respond to your query as soon as possible.

Phone : +61 2 8303 7300

Email: customerservice@sunshadeseyewear.com.au